Data Protection Policy
(Last updated: October 2025)
I. Introduction
Mark-Com Event places great importance on privacy and the protection of personal data.
This Data Protection Policy aims to inform visitors to the website https://mark-com.com about how their personal data is collected, processed, and protected, and about their rights in this regard.
This policy complies with applicable laws, including Regulation (EU) 2016/679 of 27 April 2016 (the “GDPR”), loi Informatique et Libertés the French Data Protection Act, and Belgian data protection legislation.
II. Data Controller
The processing of personal data carried out via https://mark-com.com is managed by:
Mark-Com Event
A company incorporated under Belgian law
Registered office: 28 Avenue Hoche, 1180 Brussels
Company number: 0561.719.872
Mark-Com Event France
A company incorporated under French law
Registered office: 1 Place de la Gare, 59800 Lille
Company number (SIREN): 904 327 525
(Hereinafter referred to as “Mark-Com Event”, “we”, “our”, or “us”).
III. Data We Process
We collect only the data necessary for the proper operation of our services and communication with visitors.
A. Data You Provide Directly
When you contact us for information, partnership/sponsorship opportunities, or event registration, you may provide the following information:
First and last name
Professional email address
Phone number
Job title / position
Message content or registration details
B. Data Collected Automatically (Cookies)
Cookies may be placed on your device while browsing our website.
We only use cookies necessary for the website’s proper operation and security.
| Name | Host | Purpose | Duration | Type |
|---|---|---|---|---|
| pll_language | mark-com.com | Stores the visitor’s language preference | 1 year | Functional |
| _GRECAPTCHA | www.google.com | Distinguishes humans from bots | 6 months | Functional |
| rc::a | www.google.com | Filters automated requests (bots) | Persistent | Functional |
| rc::c | www.google.com | Filters automated requests (bots) | Session | Functional |
No advertising or analytical cookies are used without your prior consent.
You can manage your cookie preferences at any time via the cookie banner available on the site.
IV. Purposes of Processing
Your personal data is processed for the following purposes:
Managing and responding to your information requests;
Handling partnership and sponsorship requests;
Managing event registrations (tickets, badges, reminders, participant lists);
Sending you information or newsletters about upcoming events, with your consent;
Ensuring the security, functionality, and continuous improvement of the website.
If your data were to be used for any other purpose, you would be informed beforehand.
V. Legal Basis for Processing
The processing of data by Mark-Com Event is based on the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Responding to information requests | Legitimate interest |
| Managing partnerships and sponsors | Performance of a contract or pre-contractual measures |
| Managing event registrations | Performance of a contract |
| Sending information / newsletters | Explicit consent |
| Use of essential cookies | Legitimate interest |
| Use of optional cookies (advertising, analytics) | Consent |
VI. Disclosure of Data to Third Parties
Certain data may be shared with third parties where strictly necessary:
Between the different Mark-Com Event entities (France / Belgium);
With our technical service providers (hosting, CRM, emailing tools);
With legal advisors or public authorities when required by law or in the context of a legal dispute.
Main Processor: Zoho Corporation
Used for CRM management, partnerships, and emailing campaigns.
Zoho mainly hosts data within the European Union (Ireland and the Netherlands).
Some transfers may occur to third countries under European Commission Standard Contractual Clauses,ensuring an adequate level of protection.
Privacy policy https://www.zoho.com/privacy.html
We never sell your data to third parties.
VII. Data Retention Periods
| Type of Data | Retention Period |
|---|---|
| Partnership / sponsorship data | 5 years after the related event |
| Contact form data | 3 years after last interaction |
| Event registration data | 1 year after the event |
| Newsletter data | Until the person unsubscribes |
| Cookies | According to the durations listed in Section III.B |
Retention periods are defined in accordance with legal obligations and business requirements.
VIII. Data Security
Mark-Com Event applies appropriate technical and organizational measures to guarantee the security, confidentiality, and integrity of your personal data, including:
Staff awareness and training on data protection and confidentiality;
Secured access to premises and IT systems;
Implementation of an internal information security policy;
Controlled access, password management, and secure data sharing;
Careful selection of GDPR-compliant service providers and subcontractors.
IX. Your Rights
In accordance with the GDPR, you have the following rights regarding your personal data:
Right of access à vos données ;
Right of rectification to correct inaccurate or incomplete data;
Right to erasure to have your data deleted when processing is no longer necessary;
Right to restriction to limit processing under certain conditions;
Right to object to object to processing based on legitimate interest;
Right to withdraw consent at any time for processing based on consent;
Right to lodge a complaint with the competent supervisory authority.
Supervisory Authorities
Belgium
Data Protection Authority (APD)
Rue de la Presse 35, 1000 Brussels
📧 contact@apd-gba.be
🌐 www.autoriteprotectiondonnees.be
France
Commission Nationale de l’Informatique et des Libertés (CNIL)
3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07
🌐 www.cnil.fr
X. Exercising Your Rights
You may exercise your rights at any time by contacting us:
📧 By email : dpo@mark-com.com
📮 By post :
Mark-Com Event – 28 Avenue Hoche, 1180 Brussels (Belgium)
Mark-Com Event France – 1 Place de la Gare, 59800 Lille (France)
We will respond within one month of receiving your request.
This period may be extended by up to two months for complex requests, with prior notification.
We may request proof of identity to ensure secure processing of your request.
XI. Policy Updates
This policy may be updated to reflect legal, technical, or organizational changes.
The date of the latest update is indicated at the top of this page.
In case of significant changes, a notification will be published on the website or sent by email to affected users.
XII. Data Protection Officer (DPO)
OneGDPR
Chaussée de Louvain 498, c5 – 1380 Lasne (Belgique)
📧 dpo@mark-com.com
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